NFI Industries and Original Software: delivering best-practice UAT

User Acceptance Testing: a critical phase in the development and evolution of any software. We talk to Original Software and its client, NFI Industries.

14 November 2023 . 00:21:02

Value the brand? Value the contact center!

The customer experience and the employer experience come together in the brand’s contact center, where customers are greeted and interacted with in the best possible ways. We talk to CIRRUS’ Jason Roos about maintaining the best balance.

14 November 2023 . 00:33:37