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Latest
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Digital Marketing
Big Data
Artificial Intelligence
IoT
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CX
Google Business Messages connects search discovery with CX chats
Joe Devanesan
@thecrystalcrown
Why AI virtual agents will dominate contact centers in 2021
30 December 2020
Why banking must hit refresh on fintech collaborations – or face innovation ‘gulf’
23 April 2020
Neil Hughes
Amazon and Apple – the new tech stewards of experiential retail
13 March 2020
Deepfakes can be an asset for enterprises — according to Gartner
17 February 2020
Sports technology in game for 2020
2 January 2020
Here’s how wearable technology is transforming CX on cruise ships
27 December 2019
Unstructured data holds the building blocks for better CX
24 December 2019
Neil Hughes
Why Google wants your website to be fast and secure
22 November 2019
How will the banking industry use AI to improve CX?
28 August 2019
IDC: Companies are spending more to improve customer experience
8 August 2019
CX comes first at ‘hypergrowth’ startup Turo
27 May 2019
Microsoft launches real-time translation tech
19 November 2018
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SECURITY
IBM doubles down on hybrid cloud security
12 April 2021
How a tiny, self-erasing chip could improve businesses’ security posture
8 April 2021
Will the digital dollar eliminate cold hard cash?
25 March 2021
ARTIFICIAL INTELLIGENCE
Tesla’s autopilot shows some way still to go before commercializing AVs
12 April 2021
Listen up – Machine learning is revolutionizing hearing loss
9 April 2021
New machine-learning method cuts energy use by 20%
26 March 2021
BIG DATA
The data center operator that starts with a strategic approach: yours
7 April 2021
Carbon neutrality is just the first reason to go to Conapto
7 April 2021
Best data migration practices for organizations
6 April 2021