POPULAR TOPICS

Digital Marketing

Artificial Intelligence

Digital Transformation

Business Intelligence

CX

AI applications shaking up shopping and dining

With the ability to "learn" on its own, AI changes how customers interact with technology and how businesses operate.

@thecrystalcrown

PROMOTED BY SAP Customer Experience

With cookies going stale, brands shift to zero-party data for CX improvements

17 March 2022

Simplifying retail security can improve the customer experience

25 November 2021

Joe Devanesan

Harnessing the power of the optimal Digital Experience Platform, or DXP

28 October 2021

PROMOTED BY 3CX

Forget your old VoIP; this is chat and voice on steroids

6 October 2021

PROMOTED BY Critizr

Dear retailers, your slow response times are losing you customers

7 September 2021

Why data is still the force driving customer experience success

24 August 2021

Aaron Raj

Are voice biometrics the unique gamechanger AI chatbots need?

28 July 2021

Transitioning customer service to the gig economy

16 July 2021

Letting information silos fall for the sake of customer relationships

25 June 2021

How payments could trigger a resurgence for the travel industry

24 June 2021

SECURITY

Years of feud later, Canada bars Huawei, ZTE 5G gears

20 May 2022

Ukraine’s cybersecurity readiness is higher than the European average

19 May 2022

From heist to hijack, cybercriminals are moving on financial institutions

18 May 2022

ARTIFICIAL INTELLIGENCE

AI can transform workplace connections and collaboration

12 May 2022

Intel challenges Nvidia with new AI, data center chips

11 May 2022

Clearview AI – No more controversial facial rec tool for US private companies

10 May 2022

BIG DATA

Decision Intelligence will change how you think about AI

3 May 2022

Data automation has ability to boost team productivity

27 April 2022

What happens when AI and ML turn rogue? Data poisoning

26 April 2022