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CX

Amazon and Apple – the new tech stewards of experiential retail

Could the two tech titans drive retailers' charge towards creating customer experiences?

Deepfakes can be an asset for enterprises — according to Gartner

17 February 2020

Sports technology in game for 2020

2 January 2020

Here’s how wearable technology is transforming CX on cruise ships

27 December 2019

Unstructured data holds the building blocks for better CX

24 December 2019

Neil Hughes

Why Google wants your website to be fast and secure

22 November 2019

How will the banking industry use AI to improve CX?

28 August 2019

IDC: Companies are spending more to improve customer experience

8 August 2019

CX comes first at ‘hypergrowth’ startup Turo

27 May 2019

Microsoft launches real-time translation tech

19 November 2018

How AI can transform CX in financial services

12 November 2018

Leading your business through the era of digital disruption

26 October 2018

SECURITY

Will the coronavirus legitimize digital surveillance culture?

27 March 2020

Is the CIO’s focus on cybersecurity stalling innovation?

25 March 2020

COVID-19 an ‘optimal psychological angle’ for cybercriminals

23 March 2020

ARTIFICIAL INTELLIGENCE

Time the machines took over? Let’s talk Business Process Automation

23 March 2020

VPN providers put to the test as millions work from home

20 March 2020

Knowledge is power against COVID-19 – here’s how AI is helping

19 March 2020

BIG DATA

Data privacy key to winning smart city citizens’ hearts and minds

27 March 2020

Is Amazon taking drastic measures to manage its supply chain?

24 March 2020