POPULAR TOPICS

Digital Marketing

Artificial Intelligence

Digital Transformation

Business Intelligence

CX

Google Business Messages connects search discovery with CX chats

@thecrystalcrown

Why AI virtual agents will dominate contact centers in 2021

30 December 2020

Why banking must hit refresh on fintech collaborations – or face innovation ‘gulf’

23 April 2020

Neil Hughes

Amazon and Apple – the new tech stewards of experiential retail

13 March 2020

Deepfakes can be an asset for enterprises — according to Gartner

17 February 2020

Sports technology in game for 2020

2 January 2020

Here’s how wearable technology is transforming CX on cruise ships

27 December 2019

Unstructured data holds the building blocks for better CX

24 December 2019

Neil Hughes

Why Google wants your website to be fast and secure

22 November 2019

How will the banking industry use AI to improve CX?

28 August 2019

IDC: Companies are spending more to improve customer experience

8 August 2019

CX comes first at ‘hypergrowth’ startup Turo

27 May 2019

Microsoft launches real-time translation tech

19 November 2018

SECURITY

How a tiny, self-erasing chip could improve businesses’ security posture

8 April 2021

Will the digital dollar eliminate cold hard cash?

25 March 2021

ARTIFICIAL INTELLIGENCE

Tesla’s autopilot shows some way still to go before commercializing AVs

12 April 2021

Listen up – Machine learning is revolutionizing hearing loss

9 April 2021

New machine-learning method cuts energy use by 20%

26 March 2021

BIG DATA