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Data + BI
Insights
Latest
Popular
Topics
POPULAR TOPICS
Digital Marketing
Big Data
Artificial Intelligence
IoT
Security
Social Media
Automation
Productivity
Supply Chain
Digital Transformation
E-commerce
Payments
Analytics
Business Intelligence
Apps
Cryptocurrency
Cloud
Fintech
AI
CX
Accelerate your CX ahead of the competitive curve for firmer business stability – find out what happened at Zendesk’s CX Accelerator event
Zendesk
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Transitioning customer service to the gig economy
16 July 2021
Letting information silos fall for the sake of customer relationships
25 June 2021
How payments could trigger a resurgence for the travel industry
24 June 2021
Have firms kept their WFH commitments to customer service reps?
21 June 2021
Google Business Messages connects search discovery with CX chats
1 April 2021
Why AI virtual agents will dominate contact centers in 2021
30 December 2020
Why banking must hit refresh on fintech collaborations – or face innovation ‘gulf’
23 April 2020
Neil Hughes
Amazon and Apple – the new tech stewards of experiential retail
13 March 2020
Deepfakes can be an asset for enterprises — according to Gartner
17 February 2020
Sports technology in game for 2020
2 January 2020
Here’s how wearable technology is transforming CX on cruise ships
27 December 2019
Unstructured data holds the building blocks for better CX
24 December 2019
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SECURITY
Naked TikTok challenge exploited by hackers
2 December 2022
Anti-fraud solutions have platform appeal
30 November 2022
Placing Holistic SaaS App Security Front of Mind
22 November 2022
ARTIFICIAL INTELLIGENCE
Data match made in heaven: citizens and satellites
1 December 2022
Sensor rethink improves smart dust prospects
30 November 2022
The warehouse of the future
29 November 2022
BIG DATA
Biometric sensors pass stress test
5 December 2022
The different levels of autonomous vehicles: when science fiction becomes reality
2 December 2022
Unboxing and first look at sensors for IoT
24 November 2022
