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Chatbot

Can understanding real-time accents help perfect conversational AI?

One of the biggest problems with conversational AI is detecting, and understanding, the various accents that speak a language.

Aaron Raj

Are voice biometrics the unique gamechanger AI chatbots need?

28 July 2021

Google Business Messages connects search discovery with CX chats

1 April 2021

Over chatbots already? Quantum computing could change that

14 December 2020

SECURITY

The billion-dollar Zoom-Five9 deal could be in jeopardy, as US probes China ties

23 September 2021

Will the FTC’s new rules bring companies sweet relief from robocalls?

21 September 2021

Here’s the problem with securing on-premise databases

17 September 2021

ARTIFICIAL INTELLIGENCE

Deep learning vs machine learning – Why the difference matters

23 September 2021

Automation is changing the rules for insurance underwriting

16 September 2021

Here’s how cyber threats are being detected using deep learning

15 September 2021

BIG DATA

The tech sector spends a hefty sum lobbying the EU. Here’s why

16 September 2021

Return to the airport: re-nurturing passenger confidence with data

14 September 2021

Facebook is developing custom chips for its data centers

10 September 2021