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Chatbot

WhatsApp for business the preferred customer engagement tool

One of the many benefits of WhatsApp for Business is that it utilizes the same end-to-end encrypted technology that its B2C platform uses.

Technological momentum will innovate traveling in 2022 and beyond

2 December 2021

Can understanding real-time accents help perfect conversational AI?

31 August 2021

Aaron Raj

Are voice biometrics the unique gamechanger AI chatbots need?

28 July 2021

Google Business Messages connects search discovery with CX chats

1 April 2021

Over chatbots already? Quantum computing could change that

14 December 2020

SECURITY

Cisco: Employee’s credentials compromised by sophisticated voice phishing attacks

11 August 2022

Ransomware-as-a-service? There’s a marketplace on the dark web for it

4 August 2022

Remote Work Brings a Significant Challenge to Cybersecurity

3 August 2022

ARTIFICIAL INTELLIGENCE

Virtual Influencers, Real Power?

12 August 2022

Beach reads for IT pros – summer 2022

11 August 2022

BIG DATA

From Field To Plate – How the Tech Industry Enables the Food Supply Chain, Part 3

10 August 2022

Is Time Now Right For A Software Unification Surge?

8 August 2022

Linux Kernel 5.19s New Features Overshadowed By Rumors of 6.0

5 August 2022