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Chatbot

WhatsApp for business the preferred customer engagement tool

One of the many benefits of WhatsApp for Business is that it utilizes the same end-to-end encrypted technology that its B2C platform uses.

Technological momentum will innovate traveling in 2022 and beyond

2 December 2021

Can understanding real-time accents help perfect conversational AI?

31 August 2021

Aaron Raj

Are voice biometrics the unique gamechanger AI chatbots need?

28 July 2021

Google Business Messages connects search discovery with CX chats

1 April 2021

Over chatbots already? Quantum computing could change that

14 December 2020

SECURITY

From NHS to water supplier: Are nation-state hackers targeting critical infrastructures in the UK?

18 August 2022

Kaspersky: North Korean state-sponsored hackers behind the Maui ransomware attacks

17 August 2022

Insecure Supply Chains Holding The World Together

16 August 2022

ARTIFICIAL INTELLIGENCE

Speech recognition is booming, but only selectively

18 August 2022

Evolved AI and Live Escalation Inquiries

16 August 2022

Virtual Influencers, Real Power?

12 August 2022

BIG DATA

What Does Google’s Cybersecurity Buying Spree Mean?

18 August 2022

From Field To Plate – How the Tech Industry Enables the Food Supply Chain, Part 3

10 August 2022

Is Time Now Right For A Software Unification Surge?

8 August 2022