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Have firms kept their WFH commitments to customer service reps?

@thecrystalcrown

Decoding why ‘zero-trust’ makes the company security posture more trustworthy

16 June 2021

Data security becomes crucial when the contact center goes remote

15 June 2021

What does the historic G7 tax deal mean for the likes of Amazon, Google and Facebook?

11 June 2021

Joe Devanesan

Can 5G contend with workplace security concerns?

10 June 2021

Apple employee reluctance to return to office highlights hybrid work dilemma

8 June 2021

Joe Devanesan

Go big with automation efforts, or risk falling behind

26 May 2021

Flying taxis may be cleared for takeoff in European skies by 2024

21 May 2021

Cloud democracy – cloud-based apps in a post-pandemic world

20 May 2021

Ericsson diversifies into remote office subscription service

19 May 2021

Vodafone, Google Cloud buddy up to create ‘industry-first’ unified data platform

17 May 2021

SECURITY

Nine out of 10 health apps are covertly harvesting user data

22 June 2021

Biden-Putin summit – Will state-sponsored cyberattacks take a plunge?

21 June 2021

The time is right to embrace passwordless authentication

17 June 2021

ARTIFICIAL INTELLIGENCE

Data watchdogs want EU-wide ban on AI facial recognition

22 June 2021

Google uses AI to design next-gen chips faster than humans

15 June 2021

Kodiak eyes 2023 for driverless freight transport, targets autonomous trucks for US and Asia

11 June 2021

BIG DATA